Shipping & Returns

The United Kingdom Mainland Only

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£5.00 for orders less than £50

Free shipping for orders over £50

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Here at Rawda.shop, we aim to provide you with a punctual and reliable service.

We are committed to a 1 - 4 working days turnaround from the moment you place your order with us.

If you have any specific requests or preferences, please email info@rawda.shop
or WhatsApp +447392205500 and we will try to accommodate as much as possible.

 

We appreciate you would want to know when your delivery will arrive, therefore please find an estimated delivery guideline below:

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Important Notes:

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- All orders are delivered by our logistics partner Royal Mail, DPD, or via our local drivers.
- We don't fulfil or process orders on bank holidays.

- Due to the current situation, we fulfil orders contactless.

- If you need your order delivered on a specific date, please add a note to your order during checkout.

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Return Policy

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For any items requiring exchange please contact Rawda.shop Customer Services within 14 days of receipt of your order.

Refunds will be processed by Rawda.shop within 48 hours, the time funds appear in your account will depend on your bank.

For orders placed by credit card, any refund will be applied to the card used at the point of order.

Any request for a refund or exchange of products will be verified by Rawda.shop Customer Service.

Unconsumed items will be accepted only for exchange within 14 days from the time of purchase.